Terms and Conditions

Terms of the Sale:
We accept cash, checks, debit cards, Visa, Mastercard, Discover, Zelle and CashApp.  All purchases shall be accompanied by payment in full at the time the materials are picked up or delivered unless prior written arrangements.

Returned-Check Charge:
Any check or payment returned unpaid by the bank will be charged an additional $35.00 service charge added to any outstanding amount owed.

At which time the product leaves Texas Tree Farms, we cannot control the care and maintenance after taken possession of plants, trees, materials and therefore cannot accept returns or refunds on plant material.

All prices are FOB Waxahachie, TX 75165 and are subject to change without notice.

Shortages and damages must be claimed at time of delivery and documented on the delivery paperwork.

Pick-Up Order Requirements
We require a 24 hour notice for all pick-up orders. This allows us to have all the material pulled and ready for quick and convenient loading for our customers. 

Customer Tagging of Nursery Stock:
Customers who are in good-standing may choose and tag material.  A non-refundable deposit of 25% is required to hold up to 14 days (2-weeks).  After 15 days, material will be returned to sellable inventory. Tagged items that need to be held more than 15 days require full prepayment to ensure availability and will only be held for 14 additional days.   

Restocking Fee:

Customers whose orders are rescheduled/cancelled after material has been pulled will be assessed a 25% restocking fee.

Special Orders:

Special orders require a 50% non-refundable deposit.

Freight and Delivery Rates:

All freight and deliveries will be quoted based on distance, size of load and equipment needed.